Privacy Policy

Welcome to Icebreaker ("we," "our," or "us"), operated by BoxHive Digital Solutions Co. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Icebreaker mobile application and related services (collectively, the "Service").

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access or use the Service.

Account Information

When you register for an account, we collect your name, email address, job title, company name, industry, and other profile details you choose to provide, including your profile picture and bio.

Connection & Networking Data

We collect information about your connections with other users, including who you connected with, when, at which events, and any notes or follow-up reminders you create.

Event Data

We collect data related to events you register for or attend, including check-in timestamps, sessions you bookmark, session feedback and ratings, challenge progress, badges earned, leaderboard points, and booth visits.

Device Information

We automatically collect device type, operating system version, unique device identifiers, mobile network information, and push notification tokens to deliver notifications.

Usage Data

We collect information about how you interact with the Service, including features used, actions taken, and engagement patterns to help us improve the experience.

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your registration and manage your account
• Enable you to connect and network with other event attendees
• Facilitate gamification features such as challenges, badges, and leaderboards
• Deliver push notifications and event announcements
• Provide attendee matching and networking suggestions
• Send you technical notices and support messages
• Respond to your comments, questions, and requests
• Analyze usage patterns to improve user experience
• Detect, prevent, and address technical issues and security threats

We may share your information in the following circumstances:

With Other Users

Your profile information (name, job title, company, profile picture, and bio) is visible to other attendees at events you attend when they scan your badge or view attendee lists. Connection details are visible to users you connect with.

With Event Organizers

Event organizers may access attendee data for their events, including registration details, check-in data, session attendance, and engagement metrics, to manage and improve their events.

With Service Providers

We share information with third-party vendors who perform services on our behalf, such as cloud hosting (Supabase), push notifications (Firebase), and analytics. These providers are contractually obligated to protect your data.

For Legal Purposes

We may disclose information if required to do so by law, in response to legal process, or to protect the rights, property, or safety of Icebreaker, our users, or the public.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will notify you before your data is transferred and becomes subject to a different privacy policy.

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Rectification: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data (your account has a 14-day grace period after deletion request)
• Objection: Object to the processing of your personal data
• Restriction: Request restriction of processing
• Portability: Request transfer of your data in a portable format
• Withdraw Consent: Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please contact us at privacy@boxhivedigital.com. We will respond to your request within 30 days.

We retain your personal information for as long as your account is active or as needed to provide you services. When you request account deletion, your data will be permanently removed after a 14-day grace period, during which you may reactivate your account. We may retain certain information as required by law or for legitimate business purposes such as fraud prevention.

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from your jurisdiction. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Our Service is not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected data from a child under 16, we will take steps to delete that information promptly.

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy within the app and updating the "Last updated" date. Your continued use of the Service after such modifications constitutes acceptance of the updated Privacy Policy.

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@boxhivedigital.com

BoxHive Digital Solutions Co.